FAQs/ Terms & conditions
Delivery
How long does it take to arrive?
Second class delivery – 3 to 4 days via Royal Mail
Can I track the status of my order?
Yes, if you choose Special delivery
What countries do you ship to?
England currently.
What delivery options do you offer?
Standard delivery is second class and Special delivery. Both by Royal Mail
What do I do if I never received my order, received a defective order or received the wrong item?
Contact us through our Contact us page, email us at Daniel@endouk.com or call Louise at 07887542244
Order Queries
Can I make changes to an order I have already placed?
Please contact us immediately will be decided on a case by case basis
Can I order in bulk?
Please contact us for more information.
Payment
What payments do you accept?
Visa, MasterCard, Amex, Apple pay, Google Pay and PayPal
What is the exchange/return policy?
30-day refund
Is a warranty included in the products?
We offer free repairs for 12-months
Can we purchase goods to be invoiced later?
If you request goods to be invoiced on credit you must contact us first. Any goods sent without prior payment remain the property of Endouk ltd until full payment is received.